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Patient Education & Wellness Resources

| Your Best Life Medical eClinic

Helpful health information for adults in Virginia, including telehealth care tips, common condition education, prevention guidance, and wellness support from Your Best Life Medical eClinic.

Acne: Common Causes, Symptoms, Treatment Options, and When to Get Medical Care

Feb 21
4 min read


Acne

Acne is one of the most common skin concerns. It can affect teens and adults, and it may appear on the face, chest, back, shoulders, neck, or jawline. While acne is often mild, it can become painful, persistent, inflamed, or emotionally distressing.


Acne is not simply a hygiene problem. It can be related to oil production, clogged pores, bacteria, inflammation, hormones, medications, skin products, stress, and other factors. The right treatment depends on the type of acne, how severe it is, where it appears, and whether it is causing scarring or dark marks.


What Is Acne?

Acne develops when hair follicles or pores become clogged with oil and dead skin cells. This can lead to whiteheads, blackheads, pimples, pustules, nodules, or cyst-like bumps. Acne is a condition that occurs when hair follicles become plugged with oil and dead skin cells, causing whiteheads, blackheads, or pimples.


Acne may be short-term or chronic. Some people have occasional breakouts, while others have ongoing acne that requires prescription treatment.


Common Symptoms

Acne may cause:

  • Whiteheads

  • Blackheads

  • Red bumps

  • Pus-filled pimples

  • Tender or painful bumps under the skin

  • Cyst-like lesions

  • Oily skin

  • Redness or inflammation

  • Dark spots after acne heals

  • Scarring

  • Breakouts on the face, chest, back, shoulders, neck, or jawline


Acne can also affect confidence, social comfort, and emotional well-being, especially when it is persistent or severe.


Common Causes or Triggers

Acne may be caused or worsened by:

  • Excess oil production

  • Clogged pores

  • Bacteria on the skin

  • Inflammation

  • Hormonal changes

  • Menstrual cycle changes

  • Pregnancy or postpartum hormone shifts

  • Menopause or perimenopause

  • Stress

  • Certain medications

  • Heavy or pore-clogging skin products

  • Sweating

  • Friction from masks, helmets, headbands, or tight clothing

  • Picking or squeezing pimples

  • Family history of acne


Adult acne is also common, especially in women. Acne can persist for decades in many women, with flares often occurring before menstruation.


When to Seek Medical Care

You should schedule medical care if:

  • Acne is not improving with over-the-counter treatment

  • Acne is painful, inflamed, or worsening

  • You have deep bumps, nodules, or cyst-like acne

  • Acne is causing scars or dark marks

  • Acne is affecting your confidence, mood, or daily life

  • Breakouts are new in adulthood

  • Acne is mostly along the jawline, chin, or lower face and may be hormone-related

  • You have irregular periods, unwanted facial hair growth, hair thinning, or other hormone-related symptoms

  • You recently started a new medication or supplement

  • You are pregnant, trying to become pregnant, or breastfeeding

  • You are unsure whether the rash is acne, rosacea, folliculitis, perioral dermatitis, eczema, allergic reaction, or another skin condition


If self-care does not clear acne, schedule a visit with a primary care clinician, who may prescribe stronger medications; persistent or severe acne may need dermatology care. Early, effective treatment can reduce the risk of scarring and lasting impact on self-esteem.


When to Go to Urgent Care or the ER

Acne itself is usually not an emergency. However, seek urgent in-person care if you have:

  • Rapidly spreading redness, warmth, swelling, or pain

  • Fever with a worsening skin infection

  • A large painful boil or abscess

  • Red streaking from an infected area

  • Severe facial swelling

  • Swelling around the eye

  • Severe allergic reaction symptoms, such as trouble breathing, lip or tongue swelling, or widespread hives

  • Severe skin pain, blistering, peeling, or rash after starting a new medication

  • Sudden severe acne with fever, joint pain, or feeling very ill


These symptoms may suggest a skin infection, abscess, medication reaction, allergic reaction, or another condition that needs prompt in-person evaluation.


Can Telehealth Help?

Yes, telehealth may be appropriate for many adults with mild to moderate acne, medication questions, skin care guidance, treatment follow-up, and acne that is not improving with over-the-counter products.


During a telehealth visit, your provider may ask about:

  • When acne started

  • Where breakouts occur

  • Types of lesions, such as whiteheads, blackheads, pustules, nodules, or cysts

  • Pain, swelling, redness, or drainage

  • Current skin care products

  • Makeup, sunscreen, hair products, or shaving products

  • Prior acne treatments and side effects

  • Menstrual cycle pattern or hormone-related symptoms

  • Pregnancy possibility or breastfeeding status

  • Current medications and supplements

  • History of scarring or dark spots

  • Whether dermatology referral may be needed


Telehealth may not be appropriate for severe infection signs, rapidly spreading redness, large abscesses, severe facial swelling, severe medication reactions, or acne that requires urgent in-person evaluation.


Prevention Tips

Acne cannot always be prevented, but consistent skin care may reduce breakouts.

Helpful steps may include:

  • Wash the face gently once or twice daily.

  • Use non-comedogenic moisturizer and sunscreen.

  • Avoid harsh scrubs or aggressive exfoliation.

  • Avoid picking, squeezing, or popping pimples.

  • Remove makeup before bed.

  • Wash pillowcases, hats, and face masks regularly.

  • Shower after heavy sweating.

  • Avoid heavy oils or pore-clogging products on the face, hairline, chest, or back.

  • Give acne treatments time to work, often several weeks.

  • Follow up if acne is painful, persistent, or causing scars.


Effective acne treatment is available and that dermatologists may use two or more treatments when acne does not clear.


What This Means for You

Acne is common, but it can still be frustrating, painful, and emotionally stressful. If acne is not improving, is causing scarring, or is affecting your confidence, a medical evaluation can help identify safe and effective next steps.


At Your Best Life Medical eClinic, we provide convenient telehealth visits for adults in Virginia when acne concerns are mild to moderate and appropriate for virtual care.


Schedule a Telehealth Visit

Concerned about acne, breakouts, painful bumps, or skin changes? Schedule a telehealth visit today to discuss your symptoms and safe treatment options.


This information is for educational purposes only and does not replace medical advice, diagnosis, or treatment. If you are experiencing severe symptoms, signs of infection, severe allergic reaction symptoms, or a medical emergency, call 911 or go to the nearest emergency room.

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