Frequently Asked Questions-
Your Best Life Medical eClinic

Telehealth is a medical visit by secure video (and sometimes phone) where we evaluate symptoms, discuss treatment options, and send prescriptions, orders for labs/imaging when appropriate.

Adult (18 years old and over), patients located in VIRGINIA at the time of the visit. You must be physically in a state we serve during your appointment.

Yes. New patients are welcome for all visit types.

Step 1: Book An Appointment Click the “Book an Appointment” link and complete your information to schedule your visit. Step 2: Complete Your Intake & Forms Our office will review your request and send you secure intake forms to complete before your appointment. Please complete your intake and payment through our electronic records system. Have the following ready: Valid ID Medical history (conditions, medications, doses, and frequency) Credit/debit card or HSA/FSA card (for eligible services) Step 3: Join Your Appointment At your scheduled time, click the secure link sent to you via text and/or email to begin your visit. Step 4: Share Your Feedback After your appointment, we’d greatly appreciate your feedback. It helps us improve our care and helps others know how we can support them too.

A smartphone/tablet/computer with camera + reliable internet, a quiet private space, and a photo ID. If available: home BP cuff, thermometer, pulse oximeter, glucose readings, or recent labs. If requesting a prescription refill you will need: the name of medication, frequency, dose, and reason why taking the medication. You will also need your pharmacy information. You will also need the link sent to your phone via text SMS or the link in your email. Click on the link when it's time to start your appointment. There is no required APP to download for your visit.